Enhancing Customer Experience

Topic outline

• Enhancing Customer Experience

  
  

• 1. Introduction

  

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    Introduction Lesson Interactive Content

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• 2. Customer Engagement

  
  

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    Customer Engagement Lesson Interactive Content

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• 3. Tailoring Solutions

  

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• 4. Building Relationships

  

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• 5. In Conclusion

  

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• Course Completion Activities

  
  

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  • Select activity Reward - Enhancing Customer Service Course Completion Certificate

    

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    • The activity Course Exam is complete and passed
  • Select activity Enhancing Customer Experience Course Feedback

    

    Feedback

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